Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use services provided by Rebelion in Canada. We are committed to keeping your information secure and to being clear about how we handle account data, activity records and payment details. This page describes the types of data we collect, why we collect it, how long we keep it and the choices you have about your information.

Types of data we collect

Personal data

When you create an account we collect identifying information such as your full name, date of birth, email address, phone number and home address. We also collect documents for identity verification where required, for example a photo ID and proof of address.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers and log data. This helps us deliver the service, secure accounts and troubleshoot technical issues.

Transactional data

We record payment and transaction details including deposit and withdrawal history, payment method used, currency and related timestamps. Game activity and wager history are stored to support account management, reporting and responsible gambling measures.

Use of information

We use your information to operate and improve our services, including account registration and verification, processing payments, preventing fraud and money laundering, responding to support requests, and delivering responsible gambling tools. With your consent we may also send promotional communications. We rely on legitimate operational purposes and consent as the legal bases for processing personal data.

Data protection practices

We protect data using industry-standard security measures such as encrypted connections (HTTPS/TLS), access controls and regular security reviews. Only authorised staff and appointed service providers can access personal data necessary to perform their duties. We retain personal information only as long as necessary for the purposes set out here or to meet legal and regulatory obligations, after which we anonymize or securely delete it.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functions, measure performance, and personalise your experience. Third-party analytics and advertising partners may also set cookies. You can manage cookie preferences through your browser settings or our cookie banner. Disabling certain cookies may affect site functionality.

User rights

If you are a resident of Canada you have rights including access to your personal information, correction of inaccuracies, deletion in certain circumstances, portability of data, and the right to withdraw consent for direct marketing. You may also request restriction of processing where applicable.

Access, correction and deletion of data

You can review and update many account details in your profile. For other requests please contact our support team at [email protected]. We will verify your identity before fulfilling requests and may refuse requests where retention is required by law or for fraud prevention. Some backups or anonymized records may persist for operational reasons.

Information sharing and third parties

We share data with third-party service providers who perform services on our behalf such as payment processors, identity verification vendors, game providers and analytics partners. We may disclose information to comply with legal obligations or to protect our rights. Cross-border transfers may occur; we apply contractual and technical safeguards to protect your data.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we protect your privacy.